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Analysis on clients VoIP requirement
If a large enterprise wants to move away from his current setup, it is preferrablt to move him...
Available Geographic Numbers - March 2011
O-Tel’s current offering included the major cities codes, such as 010, 012, 021, 031, 041 and...
Call Hangup Causes
Q.850 to SIP Code Table The hangup causes are mostly taken from the ITU-T Q.850 standard...
Easyweb Wireless Proposal
Easyweb Internet Access® A Division of:-Xnet Internet Services (Pty) Ltd Reg...
Escalation Matrix
IMPORTANT Office hours: 8:30 to 17:00  After hour support:...
FoIP Services Explanation
  We have 3 methods of sending faxes, and 2 methods of receiving faxes. Sending and receiving...
How to Fix Jitter on Yealink and Cisco Phones
This article describes how to fix jitter occurrences on Yealink and Cisco phones. What Is...
Procedure to Upgrade SIP Account to E164
On the left Navigation bar, Click on 'Unified Communications' Click on...
Remote Connection to Routers on the IPC
The O-Tel IPC is a closed Private network over ADSL, similar to your private network in your...
Telkom Retail Call Rates as at 1 May 2012
You will find Telkom's Retail Call Rate Sheet as at 1 may 2012 here:...
What is Diginet?
Point to Point Internet Connectivity (Synchronous Data Transfer)Diginet is a dedicated,...
What is the O-Tel IPC?
Majority of O-Tel clients run their voice network over ADSL lines. ADSL is predominantly a 'best...
Why do I have 10 tickets annually only?
Letter to customer after posing question above:     As you might have gathered by now,...